Policies

At No Filter Bebé, we care about your privacy. That's why we only collect personal data if we have a good reason to do so. That's also why we want to communicate transparently what we do with your data.

This Privacy Policy explains the types of information we may collect from you or that you may provide when using our Services, and describes No Filter Bebé's practices for collecting, using, maintaining and processing that information.

For the purposes of the General Data Protection Regulation (GDPR) and Spain's Ley Orgánica de Protección de Datos (LOPDGDD), we are the data controller of the data processed through the Services.

Who Are We?

No Filter Bebé is a tabi tights and socks brand, launched from Madrid and shipped to wherever you are. Please feel free to reach us at hello@nofilterbebe.com if you have any questions.

Which Personal Data Do We Collect and Why?

Your name and address — We need this to address you correctly and to deliver your order. We will keep it in our customer database for as long as you do not object. You can ask us to delete it at any time.

Phone number and email address — So we can contact you about your order or job application. If you signed up to our newsletter, we may send updates. You can unsubscribe at any time via the link in any newsletter.

IP address, preferences and browsing data — When you visit our site, we may collect technical information and data about your visit to help us improve your experience. This is stored in our customer database and Google Analytics.

Job application data — If you apply for a position, we will store your contact details, cover letter and CV. Let us know at hello@nofilterbebe.com if you'd like us to delete it.

Payment information — All payments are processed by Shopify Payments. We do not collect or store your card details. We do collect your billing address for invoicing purposes.

Children's data — Our website is not intended for children. If your child has provided us with personal data, please contact us at hello@nofilterbebe.com and we will delete it promptly.

How Do We Collect Your Data?

We collect personal information directly from you — when you create an account, make a purchase, sign up to our newsletter, contact us, or apply for a job. We may also collect data indirectly through your use of our site.

Cookies

We use cookies to ensure our services function properly and to understand how visitors use our website. Cookies are small files placed on your device when you visit a website. You can delete them or adjust your browser settings at any time.

  • Necessary cookies — essential for authentication and site function.
  • Analytics cookies — we use Google Analytics to understand site usage anonymously.
  • Advertising cookies — we use Meta, Google, Pinterest and TikTok for advertising.

How Do We Protect Your Data?

We restrict access to your data to those who need it. We apply technical and organisational measures including access management and continuous monitoring. We have procedures in place for suspected data breaches and will notify you where legally required.

Do We Share Your Data?

We will never sell your personal data. We work with the following external processors: Shopify (infrastructure), Shopify Payments (payments), Google Analytics (analytics), Meta, TikTok, Google and Pinterest (advertising), and Shopify Email (marketing). Each is bound by a data processing agreement.

We may share data if required by law, or in the event of a company acquisition.

Your Rights

  • Right to access — request a summary of your personal data.
  • Right to be forgotten — ask us to erase your data.
  • Right to restriction — limit how we process your data.
  • Right to portability — receive your data in a transferable format.
  • Right to object — object to direct marketing or automated processing.

You may lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (aepd.es), or with the relevant authority in your country.

Contact us at hello@nofilterbebe.com for any privacy concerns.

No Filter Bebé makes products for people who already know what they want. Our marketing exists to show those people that what we make is worth their attention — not to convince anyone of anything they weren't already thinking.

Our Principles

Honesty — We say what is true. We do not exaggerate, inflate results, or use pressure tactics. If something is not yet confirmed, we say so. If something is sold out, it is sold out.

Clarity — We communicate clearly. Pricing, availability, materials and care instructions are stated plainly. We do not hide important information in fine print.

Respect — We do not talk down to our customers. We do not use aspirational language that implies our customers are incomplete without our products.

Integrity in partnerships — We represent collaborations accurately. If content is paid or gifted, we say so where required by applicable advertising standards.

No manufactured identity — We do not claim values we do not practice. If we make a claim about how something is made or where it comes from, that claim is accurate and verifiable.

Advertising Standards

All marketing communications must comply with applicable standards in Spain, the European Union, and any other jurisdiction in which we market. We follow the guidelines of Spain's Autocontrol and the EU's applicable consumer protection directives.

This policy applies to No Filter Bebé and to any third parties producing content on our behalf.

No Filter Bebé is committed to respecting human rights in everything we do — within our own operations, in our supply chain, and in our business relationships. This means treating everyone who works with us with dignity, being an honest employer, and not looking away from the conditions under which our products are made.

This policy is guided by the United Nations Guiding Principles on Business and Human Rights, the International Bill of Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and applicable Spanish labour law and EU directives.

The Policy

Child labour — We do not use child labour. We comply with all applicable laws in every country we operate in or source from.

Forced labour — We have zero tolerance for forced labour, debt bondage, or human trafficking of any kind.

Health, safety and hygiene — Everyone who works with No Filter Bebé has the right to a safe and healthy working environment.

Discipline — We do not permit physical abuse, harassment, intimidation, or any form of degrading treatment. Disciplinary procedures are documented and applied fairly.

Working hours — Working hours comply with applicable law. We do not expect or permit excessive working hours.

Equal treatment — We do not discriminate on the basis of race, colour, sex, age, religion, political opinion, national origin, sexual orientation, gender identity, disability, or social origin.

Employment terms — All staff receive written contracts stating their terms and conditions of employment clearly.

Pay — We pay wages that meet or exceed legal minimums. We are committed to equal pay for work of equal value, regardless of gender.

Supply Chain

We expect our suppliers to uphold the same standards. Where we become aware of violations in our supply chain, we will address them directly and, where necessary, end the relationship.

We make products we believe in. If something is not right, we will fix it.

Satisfaction Guarantee

If you are not satisfied with your purchase, you may request a refund or exchange within 30 days of receiving your order, in accordance with our Returns & Refunds Policy.

Warranty

We offer a 2-month warranty on all products from the date of delivery, covering defects in materials or workmanship under normal use.

Covered: defects in materials or workmanship; manufacturing faults affecting the product's intended use; repair or replacement at no charge.

Not covered: damage caused by misuse, neglect or improper care; normal wear and tear; products altered or repaired by anyone other than us; damage from failure to follow care instructions.

How to Claim

  • Email hello@nofilterbebe.com with your order number and a description of the issue. Photos are helpful.
  • We will assess the claim and confirm whether it is covered.
  • If covered, we will arrange a repair or replacement at no cost to you.

Complaints & Disputes

If we cannot resolve a complaint to your satisfaction, you have the right to escalate it to the relevant consumer protection authority in your country, or to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

No Filter Bebé is committed to honest, transparent, and ethical conduct. We encourage anyone — employees, customers, suppliers, partners, or community members — to raise concerns relating to:

  • Human rights and labour practices
  • Environmental impact
  • Business integrity and compliance
  • Any unlawful or improper conduct

Concerns may be raised confidentially by contacting hello@nofilterbebe.com. All concerns will be reviewed promptly and handled fairly. We have zero tolerance for retaliation against anyone who raises a concern in good faith.

No Filter Bebé does not currently engage in lobbying and does not make financial or in-kind political contributions.

If we ever engage in public policy or collective advocacy, we will only do so where it is grounded in reliable evidence and aligns with how we actually operate as a business. Any such activity must be approved by the founders of No Filter Bebé.