FAQ

We ship worldwide from two fulfillment points — Spain for EU orders and the rest of the world, and the United Kingdom for UK orders. For a full list of destinations and delivery times, see our Shipping & Delivery Policy.

Shipping costs depend on your location and are calculated at checkout. For a full breakdown of rates by region, see our Shipping & Delivery Policy.

EU and UK customers will not be charged customs or import duties. For orders shipped outside the EU and UK, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the customer. We have no control over them and cannot estimate them in advance.

Delivery times vary by destination. For estimated times by region, see our Shipping & Delivery Policy.

Yes. Once your order has been dispatched, you will receive a tracking number by email.

Our carrier will leave a collection notice with instructions on how to arrange redelivery or collect your parcel. The time your parcel is held varies by carrier and location.

We are unable to deliver to PO Box addresses. Please provide a full residential or business address at checkout.

Contact us at hello@nofilterbebe.com with your order number to start a return.

You have 14 days from the date of delivery to request a return.

Yes. Return shipping costs will be deducted from your refund. For fees by region, see our Returns Policy.

We do not offer direct exchanges. If you would like a different size, please return your original order and place a new one.

Once we receive and inspect your return, approved refunds are issued to your original payment method within 10 business days.

No. We do not accept returns on sale items or gift cards. All items must be unworn, unwashed, with original tags attached and in original packaging.

We process orders quickly, so we cannot guarantee changes can be made. Contact us at hello@nofilterbebe.com as soon as possible and we will do our best.

We accept credit and debit cards, Apple Pay, and Google Pay. All payments are processed securely through Shopify Payments.

Contact us at hello@nofilterbebe.com as soon as possible. If your order has not yet been dispatched, we will cancel it and issue a full refund.

Your invoice is included in your order confirmation email.

No Filter Bebé products come in two sizes based on shoe size:

• S: sizes 35–38
• L: sizes 39–41

If you are between sizes, we recommend sizing up.

Our products are designed and produced in Barcelona.

Care instructions are included on the product label and on each product page.

Restocks are announced via our newsletter and social media. Sign up to be the first to know.